We got the AXK 1226 thrust needle roller bearing order within 3 days

Some days ago, I received an inquiry from AXK 1226 thrust needle roller bearing in Thailand. When I checked the customer's historical behavior in the backend, I found that the customer sent more than ten inquiries on the same day. My heart skipped a beat, and I thought it might be a freight forwarder or someone who came to compare prices. This customer is inquiring about 2000 AXK 1226 bearings. Please indicate in the inquiry that I can provide them with a quotation and specific parameters.

Despite maintaining a certain level of skepticism towards this inquiry, I promptly sent the data for AXK 1226 bearing to the customer's email for their reference and provided a quotation. I also included shipping costs for DHL and UPS in the quotation for their reference. When I thought this inquiry was going to go down the drain, I received an email reply from the client and was surprised. I opened the email with great delight. The customer in the email stated that the shipping and bearing prices I quoted were too high, and asked me to provide a lower price.

When the customer first proposes
When questioning the price, we adopted a systematic response strategy:
1. Do not directly compare prices
First, clarify the specific needs of the customer and understand what equipment they will use AXK 1226 bearings for.
2. AXK 1226 bearings are regular products in stock. Provide real-time video demonstrations and answer technical details.
3. In addition to DHL and UPS Express shipping, we have provided customers with 2000 AXK 1226 shipments via dedicated line (DDP) and shipping by sea (CIF) for transportation time and cost selection
This specialized communication method not only solves price concerns, but also showcases the professional image of the enterprise, laying a foundation of trust for long-term cooperation.

Soon we got the reply. Our custome choose DDP shipping method and let us prepare the PI to make the payment.