Winning HF3020 bearing orders with excellent product quality

Price is often the first factor that customers pay attention to, but what truly sustains long-term cooperation is always the quality of the product and the reputation of the service. Not long ago, we successfully won a long-term customer through an RFQ on our platform - although our HF3020 bearing quote was not the lowest, we relied on solid quality and attentive service to truly earn the customer's trust, moving from a sample order to stable deep cooperation.

The client is an Asian trading company that has released a demand for dehumidifiers through the MIC platform. Among numerous suppliers, our quotation is moderate, not the lowest. The customer also candidly told us that they are comparing multiple suppliers and price is indeed one of the key factors.
But we didn't choose to blindly lower the HF3020 bearing price. On the contrary, the sales team responded seriously to the inquiry, not only listing detailed product technical parameters, but also attaching third-party testing reports and feedback from old customers. We emphasize that good quality can always attract and retain customers at any time. Good quality not only saves time and costs, but also avoids unnecessary trouble caused by quality factors. If we blindly lower prices, the products will be shoddy. In the eyes of customers, the poor quality of your products will affect your reputation and further impact the sales of the entire company. We are not only concerned about price, but also about quality。

“we can support free HF3020 bearing, shipping cost need charged.”

The customer did not make an immediate decision after receiving the sample. They also purchased two other HF3020 bearings with prices 10% -15% lower than ours, and installed them on machinery for continuous testing in a real environment for several weeks.

The result is obvious:

1. Our HF3020 bearing runs more stably and has no faults during long-term high-intensity use;
2. Less noise;
3. In the same usage environment, after extreme testing, our HF3020 bearing has a longer service life.

Despite the slightly higher initial procurement cost, the customer calculated a clear account on their own:

Lower failure rate=less after-sales maintenance expenses
Better user experience=fewer customer complaints+stronger brand reputation

In the end, they came to the conclusion that "cost-effectiveness should not only be based on unit price, but also on the total cost of long-term use