The customer from Turkey make a large order for 30mm roller bearing

I received an inquiry of 30mm roller bearing from a Turkish customer, and responded to the guest on the platform as usual plus an em To my surprise, I received a reply from the customer two days later. I made up my mind to swear to make a business with this customer, so as not to vain the efforts of the company and the individual.

First of all, in order to ensure that the quotation for 30mm roller bearing is highly matched with the customer's needs, I re-analyzed the customer's enquiry of 30mm roller bearing and added an email to guide the customer, trying to make the other party feel our professionalism. After careful inquiries and getting the details of the customer's relevant needs, I immediately informed the purchasing department of the relevant information to find and compare the best cost, and submit a competitive quotation of 30mm roller bearing to the customer in the fastest time. At the same time, I also conduct various customer background investigations to understand the customer’s business scale and other relevant information in order to formulate follow-up plans.

Two days after the quotation list of 30mm roller bearing was sent, I paid a return visit to the customer. The reply received at that time was that the quotation had been sent to the other party’s purchasing department for analysis, and further comments would be provided as soon as possible. After that, despite regular visits to customers during the period, I only received email replies such as "still analyzing and waiting patiently". This situation lasted for half a month.And finally received a reply from the customer, telling me that a meeting with the purchasing department would be held on the weekend, and the final decision would be given after discussion.

After waiting patiently for two days, I received the exact reply from the customer again and gave the target price and quantity of 30mm roller bearing as well as the packaging requirements. At this point, I feel that the order is beckoning to me. So I checked the feasibility of the customer's target price with the manager on the same day. After the difficult calculation and control of the cost, we finally gave the customer the closest preferential price.And the customer also made a order.

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Contact: Grace
Email: ntn@llhbearing.com
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