A phone call, saved an order of 20,000 US dollars about insulation required in outer race bearing

In February 2018, I contacted a US customer who had been in China for half a year to visit the factory in China. I talked very well about it. I discussed the insulation required in outer race bearing that I discussed before, because I have already used the insulation required in outer race bearing. Samples, the test is also OK, the customer is also very satisfied with the performance of the factory, the customer came with a real order, so on the spot set more than 20,000 US dollars on the order, said that it is a Saturday to give us a deposit.

Since the customer came on Friday, we had a holiday on Saturday and Sunday, but on Monday, I had not received the deposit required for the insulation required in outer race bearing. I was a bit guilty but immediately thought that the bank could not get there on Saturday. Sub, I thought that tomorrow should be inspiratory required in outer race bearing, but it was not received on Tuesday, but still not on Wednesday, so I know that the customer did not pay for the insulation required in outer race bearing, Not a problem with the bank.

Finally, the customer gave me feedback of insulation required in outer race bearing, the customer feedback made me very angry, qulity suites, only the price of insulation required in outer race bearing a little bit less I want. I have already talked about the price of insulation required in outer race bearing, and later He went back and began to say that our insulation required in outer race bearing is expensive, and it is clear that the customer wants us to cut prices.

At this time, I remembered playing emotional cards. Many foreign traders would use the method of playing emotional cards when they came across the door. But the business is business, and the emotional card is completely passive depending on the customer's mood. More is a way of seeking customers, sometimes not very effective, interests and mutual containment are the key to negotiation, is the most effective way.

We also want to work with you but for this we need constant quality and price of insulation required in outer race bearing, which will help us win more orders.

I immediately called the customer to talk about insulation required in outer race bearing, instead of using the mail, and it was very helpless on the phone. I said that I persuaded the boss to say that you are a good customer, and last week I learned that the raw materials should be raised so that I want to keep it. The price, in order to be able to deliver on time, has already bought the raw materials in advance, and now the raw materials have already increased in price, but we signed the contract, this raw material is pressed to take up the funds, and troubles to arrange the deposit as soon as possible so that we can have a good cooperation. Otherwise, you can only do it on other orders. If you place an order next time, you can only come at a high price.

I finished the call. On the same day, the customer asked the foreign company to pay the 20,000 US dollar deposit of insulation required in outer race bearing to our company account.

If you need insulation required in outer race bearing or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: 008618668903871
Wechat:GraceXu1234