How can we get the heavy ball bearing order?

The content of the inquiry received from a customer on March 26, 2022 is very simple, saying "Please send me more details about your company and heavy ball bearing products"; But he left the contact information of WhatsApp and Skype, which reflects that the customer is still quite interested. Because most people send 'please send me more information about your company and products, thank you', it is difficult to follow up later.

Seeing the customer's country, I conducted a rough analysis of the customer based on their previous market situation: heavy ball bearing product quantity, price, and quality requirements. Afterwards, I added the client's WhatsApp and chatted with him online, briefly introducing the company and the heavy ball bearing. The client was very interested and sent an inquiry for various models of heavy ball bearing. Every time I quote the price of heavy ball bearing, I will send the corresponding physical and detailed drawings to the customer, along with our packaging pictures.

After receiving the message, the customer felt that we were very professional and trusted us, and said that they would place an order with us once they received the heavy ball bearing order from there customer's.
I patiently waited without urging him, but kept in touch and learned that he often procures in China and has freight forwarders here. During this period, the customer also sent inquiries for some heavy ball bearing products and proactively asked our payment account. Finally, on March 26th, the customer asked his freight forwarder to help with the payment.

Summary of orders for heavy ball bearing
1. The customer explained that placing an order requires time and should wait for them, rather than constantly urging them. Many customers don't like being chased away, including some who told me before that because another supplier's business always asks when they can place an order, and they don't like it. In the end, they still haven't cooperated with another supplier, and the customer has even visited their company;
2. Don't give up on matching customers and keep in touch with them.
3. Understand the heavy ball bearing production, quality, packaging, transportation, and payment methods in different countries of your own heavy ball bearings products;
4. Quotation: Based on the previous situation of this market customer, provide a quotation (from the quotation to placing an order, the customer has not mentioned a high price, indicating that the quoted price is within their acceptance range)

If you need any brand bearings or any models of bearings, please contact me!

Contact: Bella
Email: skf@llhbearing.com
TEL/Wechat:+8615318805907
Whatsapp/: +8615315596312