Why the Venezuela customer choose our sealed bearing garage door rollers?

At 2 o’clock in the afternoon, I received an inquiry from the Venezuela customer about the sealed bearing garage door rollers. Since the customer’s inquiry has already described the sealed bearing garage door rollers very clearly, I judged that the customer is a real buyer. Then I immediately replied customer, asking the technical parameters of the specific sealed bearing garage door rollers.

About 2 days ,the customer returned the first email, telling the specific parameters of the sealed bearing garage door rollers. I give reasonable advice to customers based on the customer’s specific working conditions and technical parameters and make a quotation and spare parts detailed list to the customer. Customer No. 08.12 praised me for taking a quick reply and told me to give them reasonable advice. Their technology has been accepted. The customer promised to reply after one week.

I quickly followed up after a week, but the customer has not responded. After 2 days, I continued to follow up. The customer finally replied that the quotation has been submitted to the general manager and the general manager has agreed. The customer added other two sealed bearing garage door rollers. I changed the contract price for sealed bearing garage door rollers again.

After another three or four days, there was no news. Then I followed up again. This time ,there is other people in the client company and docked with me. Let us make 10% profit. I explained to them that why the price of our sealed bearing garage door rollers is a littler high. The reason is because the customer’s use is special, the materials chosen are different. Our company finally agreed to give the customer a 2% discount. Luckly,the customer accepted it at noon the next day.

If you need any brand bearings or any models of bearings, please contact me!

Contact: Grace
Email: ntn@llhbearing.com
Skype:+8618668903871
MP/Whatsapp: +8618668903871
Wechat:GraceXu1234